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Frequently Asked Questions
Check out some of our F.A.Q’s
No, you can choose to check out as a guest. However, creating an account allows you to save your prescription information and other preferences that can make shopping on lagatta.rs quicker and more convenient in the future.
Also you might want to create an account in order to get those special discounts and coupons!
You should have received a copy of your order receipt at the email address used to place your order. However, if you didn’t or you need another copy, log in to your account and click on order history. This page will show you all the previous orders placed with us.
You may also contact us and we will send a copy of the receipt to your email address.
Free shipping applies only to shipping addresses anywhere within Serbia.
We do offer international shipping, however it’s not free and the cost will vary depending on the shipping location.
Anywhere from just a few days to fourteen business days, depending on how complex your order is. We can also put your order on rush, so your glasses will be delivered as fast as possible.
Yes, you can purchase frames only without lenses. If you decide you would like to purchase lenses later, you can send your frames back to us and we will add prescription lenses to them
You may place an order on the lagatta.rs website at any day or time throughout the year. However, our customer service department can only be reached during the business hours listed below.
- Monday-Thursday: 8 a.m.–7 p.m. Central Time
- Friday: 8 a.m.–6 p.m. Central Time
- Saturday: 8 a.m.–5 p.m. Central Time
- Sunday: Closed
We are fortunate to be staffed with fashion experts. They not only will assist you in your desire to get the “look” that is most flattering to your features and taste, but they will ensure that your new fashionable eyewear will function nicely with your needs and lifestyle as well.
This is easier said than done. That is why we have a very knowledgeable staff dedicated specifically with you in mind.
This is a personal concern that can address many issues. You should change your eyeglasses when you feel that your existing eyeglasses no longer are supporting your needs, lifestyle, or taste.
In any case a visit to your doctor should not be only considered when you feel it is time for new glasses. You should visit your eye doctor at least once every year, unless otherwise instructed by your eyecare provider.
Glasses that change to sunglasses when you go outside are called photochromic lenses.
When exposed to the sun’s UV rays, photochromic lenses darken automatically, becoming sunglasses; when no longer exposed to UV, they quickly become clear again. Photochromic lenses are a great choice if you typically wear glasses all day, frequently go outside, and don’t want to bother with prescription sunglasses.
You have a question or can't find the glasses you're looking for?
The frames you wear can say a lot about your personality. You can have a pair of glasses that showcase your fun loving side on the weekends and a pair that emphasizes your get down to business tone during the week. Adorn your face with your favorite color or detailed embellishments and flare.
Choose either one style of frames to express your personality or have a small collection of frames on hand to easily alter your appearance to suit your mood.
T.C Mercator Bulevar Umetnosti 4, Beograd 11000
Ulica Cara Lazara 15, Beograd 11000
Monday – Sunday 09:00 – 20:00
Monday – Friday 09:00 – 20:00
Saturday 09:00 – 17:00
+381 11 313 00 46 / Mercator
+381 11 263 10 34 / Cara Lazara